Terms of service

Terms and conditions

Lumiere de clinical

welcome to the website provided by Lumiere de clinical, before using this site ,please read the following terms carefully. By registering for and /OR accessing , Browsing, OR Using the site, You acknowledge that you have read, understood, and agree to be bound by the terms , And any future modification to the terms. IF at any time you do not agree to these terms , Please immediately terminate Your use of the site. lumieres website is monitored for anti- abuse , arising from false claims, false shortages, error is qty dispatches etc for free compensation.

 

1.Product disclaimer 
Lumiere product is not intended to diagnose, treat, cure, or prevent any disease.
Always consult a health practitioner  who has your medical history prior to
purchasing antioxidant supplements. Do not use supplements if you are
pregnant or breastfeeding. Top up contains marine collagen, do not use if you
are allergic to any fish, shellfish, or marine produce.The ownice is on the client to view the actives and ingredients prior to purchasing. cancellations or exchanges are not accepted due to negligence.Glutathione is a sulphur
compound, do not use any of the products containing Glutathione, should you
be allergic to sulphur/sulphur containing compounds. 
By purchasing any lumiere products you confirm that you have read the actives and ingredients. You are not breastfeeding or pregnant, have no
allergens. You have fully disclosed your medical history and known allergies,
and that the company, lumiere is not liable  should you experience such by
consuming and utilising  products.  Do not use any products should you be
allergic to any of its ingredients or derivatives.Discontinue use immediately,
should you experience any allergic reactions/adverse effects, and consult
immediately with your doctor.
The material on this website is provided for informational purposes only and is
not medical advice. Always consult your physician if you are unsure before
beginning any therapy program or skincare INDIVIDUAL CUSTOMER EXPERIENCES MAY VARY WITH RESPECT TO BOTH EFFECTIVENESS AND POTENTIAL ADVERSE REACTIONS. WE CANNOT PREDICT AND DO NOT GUARANTEE THAT YOU WILL ATTAIN A PARTICULAR RESULT FROM THE INFORMATION PROVIDED ON OR THROUGH THIS SITE OR PRODUCT USAGE, AND YOU ACCEPT AND UNDERSTAND THAT RESULTS AND TIME FRAMES DIFFER FOR EACH INDIVIDUAL.

 

2.Returns, Refunds & Exchanges
No returns  exchanges refunds or cancellations due to the nature of the
consumable and applicative products due to health and safety.buyers remorse will not qualify or be applicable due to the above stated.Please read the ingredients carefully prior to purchasing,kindly ensure to clear all
queries prior to purchasing. 
ensure you are not allergic to any of the ingredients or that you are not averse to
any of the actives or stabilizers
we are not held responsible for any adverse reactions due to non compatibility
skin types tone texture of any other possibilty or form .

3.WEBSITE  AND PURCHASING TERMS 

THESE TERMS (“THE TERMS”) GOVERN YOUR (“YOU” / “YOUR”) USE OF
LUMIERE(“WE”/”US”/“OUR”) WEBSITE LOCATED AT THE DOMAIN
NAME WWW.LUMIEREDECLINICAL.CO.ZA (“THE WEBSITE”). BY
ACCESSING AND USING THE WEBSITE, YOU AGREE TO BE BOUND BY
THE TERMS SET OUT IN THIS LEGAL NOTICE. IF YOU DO NOT WISH TO
BE BOUND BY THESE TERMS, YOU MAY NOT ACCESS, DISPLAY, USE,
DOWNLOAD, OR OTHERWISE COPY OR DISTRIBUTE CONTENT
OBTAINED AT THE WEBSITE OR PURCHASES VIA ANY OTHER
MANNER.THESE TERMS OF SERVICE ARE VALID FOR ALL METHODS
OF PURCHASES DONE VIA LUMIERE DE CLINICAL

GENERAL TERMS
Before using the Site , please read these Terms of Service.

3.1 These Terms of Service (“Terms of Service”, “Terms”), govern your use of lumieres
website, located at www.lumieredeclinical.co.za and any other affiliated websites,
mobile applications, and services (the “Site”) provided by lumiere (“lumiere or “we”
company or us).
3.2 By visiting our Site  and/ or purchasing something from us, you engage in our
“Service” and agree to be bound by the following Terms of Service, including those additional
terms and conditions and policies referenced herein and/or available 
3.3 Lumiere provides the use of this Site , subject to your acceptance of these Terms,
which govern your transaction with lumiere. The term “you” or “user” or
“users” shall refer to any person or entity who views, uses, accesses, browses or
submits any content or material to the Site.
3.4The Site  is located within the Republic of South Africa. Therefore, these terms and
conditions are governed by the laws of the Republic of South Africa.
3.5 These Terms are entered into by and between lumiere and you, and you accept them
by (a) using the Site in any manner; and/or (b) acknowledging agreement with these
Terms. If you do not agree to these Terms, do not use the Site .
3.6These Terms of Service apply to all users of the Site, including without limitation
users who are browsers, vendors, customers, merchants, and/ or contributors of content.
3.7These Terms contain provisions which may limit the risk or liability of lumiere or a
third party and/or may create risk or liability for the user; and/or may compel the user to
indemnify lumiere or a third party; and/or serves as an acknowledgement, by the user, of
a fact.
3.8Accepting and agreeing to these Terms of Service means you fully understand and
accept each provision.
3.9By using or continuing to use the Site, you represent and warrant that you understand,
agree to, and accept all Terms of Service contained in these Terms.
3.8 If there is any provision in these Terms that you do not understand, it is your
responsibility to ask lumiere to explain it to you, before you accept these Terms of
Service or continue using the Site.
3.9 You agree to access and use the Site entirely at your own risk. You agree and
understand that you assume all risks when using the Site, including without limitation any
and all of the risks associated with any online or offline interactions with other Users.
3.10 To the extent that anything in or associated with the Site  is in conflict or inconsistent
with these Terms, these Terms shall prevail.
3.11 The headings used in this agreement are included for convenience only and will not limit or
otherwise affect these Terms of Service.
3.12 Any express waiver or failure to exercise promptly any right under these Terms will not create a
continuing waiver or any expectation of non-enforcement.
3.13 We reserve the right to refuse service to anyone for any reason at any time.
3.14 Lumiere may in its sole discretion and at any time discontinue providing the Site or the products or any part thereof, with or without notice if lumiere believes that your conduct is in breach with or inconsistent with these Terms of Service.
3.15 If any provision of these Terms is helmed void ,  the other provisions of these Terms will remain in
full force and effect.
3.16 Lumiere may amend these Terms from time to time. By accessing the Site you are bound to the
Terms published on the Site at the time of any visit to and/or usage of the Site.
3.17 Any new features or tools which are added to the current store shall also be subject to the Terms of
Service.
3.18 These Terms apply to Users who may be consumers for purposes of the CPA
3.19 You can review the most current version of the Terms of Service at any time on this page. We
reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or
changes to our website. It is your responsibility to check this page periodically for changes. Your
continued use of or access to the website following the posting of any changes constitutes acceptance of
those changes.

3.19.1 all merchants and the entirety of the website is used at your own risk you agree to indemnify us against any losses in the event of breach of security, malware, hacking, theft, brute force, or any other loss. if any such unforeseen happens  we not do reimbursements ,however all basic security and prevention protocols are put in place to prevent such. we are not liable or responsible and indemnified against ,any incorrect bank transactions actioned, either by you or your bank, in regard to omissions ,surcharges, double payments, underpayments, reflections, fees or bank fees , personal bank account related issues or any other discrepancy authorized or unauthorized. The onus  and responsibility of such remains upon  the bank account holder for any matters arising in any manner.
3.20 We reserve the right to refuse any order you place with us. We may, in our sole discretion,
limit or cancel quantities purchased per person, per household or per order. These restrictions
may include orders placed by or under the same customer account, the same credit card, and/or
orders that use the same billing and/or shipping address. In the event that we make a change to
or cancel an order, we may attempt to notify you by contacting the email and/or billing
address/phone number provided at the time the order was made. We reserve the right to limit or
prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors
without our consent.
 
3.21 You agree to provide current, complete and accurate purchase and account
information for all purchases made at our store. You agree to promptly update
your account and other information, including your email address and credit card
numbers and expiration dates, so that we can complete your transactions and
contact you as needed.

3.22 We do not offer guarantees on the timing of results as our products may take various amounts of time depending on the individual and many other personalized factors (eg but not limted to age, skinfitzpatrick scale, heriditary disposition, consistency) to achieve desired results.

lumiere may its sole discretion , provide limited and subjective complimentary services such as ,chat support, skin analysis and product recommendation  or general responses. some of these services are offered as a good will gesture and do not constitute a contractual obligation or ongoing service commitment.

we reserve the right to limit the frequency and duration of such requests or services, decline to offer complimentary services where there is a history or at our discretion seems to be unproductive, abusive, or hostile interactions.refuse or discontinue service or communication with any individual at our discretion ,without the need to provide further explanation.we reserve the right without prior notice to charge or add a fee structure for  any  services at any time.

apply charges on a case by case basis where it is determined that the nature of the request is excessive, repetitive, resource intensive,or abusive, hostile, unstable, dramatic or toxic or for any other type of reason.limit or decline the provision of paid or complimetary services  to individuals who do not maintain a reasonable  intent to engage commercially with lumiere.

non liability for miscommunication or misinterpretation. all communication, recommendations and information provided by lumiere(whether via email,chat, social media or any other platform) are intended for general use only are are based on the information supplied by the enquirer or customer at that time, we do not accept liability for misinterpreations or misunderstaning of any lumieres communication in anyway or form whatsoever, the customers failure to follow instructions, not providing full Indepth or accurate information or clarification requests, incorrect usage or dosage of products of services in any manner, we do not take liability for any client not checking with a physician that has their medical knowledge and history prior to purchase or usage of products. we do not accept liability for Any loss, damage, or dissatisfaction resulting from paid or complimentary services or products or interactions. We expressly disclose our right to interaction is reserved. We reserve the right to refuse service, block communication or restrict access to our digital platforms at our sole discretion and instances where user conduct is deemed hostile, abusive, manipulative, exploitative or in violation of our company values and policies

jurisdiction, by using this website or engaging with lumiere in any capacity, the user agrees that any disputes, claims or legal proceedings arising in any manner shall be governed by the laws of the republic of south Africa, the parties irrevocably agree that any legal action , dispute or proceeding shall be instituted and adjudicated exclusively in the courts of Durban, KwaZulu natal, and both parties submit to jurisdiction of those courts.

provision of paid or  complimentary services does not imply an ongoing business relationship or entitlement to continued support

4.Online Store 
4.1. By agreeing to these Terms of Service, you represent that you are at least the age of
majority in your province of residence, or that you are the age of majority in your state or
province of residence and you have given us your consent to allow any of your minor
dependents to use this Site.
4.2. While every effort is made to ensure that the information provided on the Site is current
and accurate, you should not assume that this is always the case, and should consult other
sources  ,research before making any decision to act on this information. Placing an order
is an informed decision done at your own discretion.
4.3. You may not use our products for any illegal or unauthorized purpose nor may you, in the
use of the service, violate any laws in your jurisdiction (including but not limited to
copyright laws).
4.4. You agree that lumiere can rely on instructions that appear to originate from you even if
they come from someone else impersonating you and unless you notify lumiere of any
irregularities, to act on any instruction purporting to originate from you.claims of false impersonation of you, immediately notify us and submit  proof of supporting documents issued to the  s.a.p.s of such with other registered documents may be required . if the order is executed we will not be held responsible to reimburse or refund the client.
4.5. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the
service, use of the service, or access to the service or any contact on the website through
which the service is provided, without express written permission by lumiere
4.6. You understand that your content  may be transferred unencrypted and involve (a)
transmissions over various networks; and (b) changes to conform and adapt to technical
requirements of connecting networks or devices.  card information is always encrypted
during transfer over networks.
4.7. You are mandated not to transmit any worms or viruses or any code of a destructive
nature.
4.8. A breach or violation of any of the Terms of Service will result in an immediate
termination of your services.
4.9. Products offered on the Site are not intended to diagnose, treat, cure, or prevent any
disease.,

4.9.1 all coupons and discounts  onus ,are to be directly applied by the customer upon checkout, failure to do so is not lumieres  responsibilty , as we cannot amend the ecommerce order submitted and charged out for , we do not warrant or guarantee amendment for such errors based on multiple factors.

4.9.2 lumiere is not reliable for.evaporation, oxidation, coagulation leakage/spillage /temperature control or temperature sensitivity during transit or, after delivery, during client possession.all  purchases and courier transits and storage at your own risk, correct after delivery storage and reading labels are the onus of the clients. we take no responsibility for any loss/damage arising in any way or form  from the above.
4.10. Any recommendations of products provided via the Site are not a source of professional
or medical advice. Users of the Site should always seek the advice of the physician that
has their medical history or of  any other appropriately qualified professional.

immediate inspection  of goods received is mandated and should claims on damaged goods  or missing goods be made, lumiere stores the original contents of image upon dispatch which will be retrieved and viewed hence no defective goods dispatched leaves the client to claim from courier directly as our company lumiere has executed the order, as its was in the care of the merchant courier company 4.11. The content on the Site  is provided for general information only. It is not intended to
amount to advice on which you should rely. You must obtain professional or specialist
advice before taking, or refraining from, any action on the basis of the content on the Site.                                                                                                                  4.11.1. in the unlikely event that a dispatch error was made by lumiere ,on a case by case individual basis, upon and after investigation we will try to rectify such.4.11.2 any ordering errors after dispatch will not be able to be rectified , credited or refunded. any amendments  prior to processing of orders due to errors and negligence by clients is always less the deducted amounts charged by  3rd parties such  merchant fees. all  shipping fees are non refundable.shipping fees are for the clients charge.each shipping fee charged out for  is per one dispatch only.all orders processed over one forum only.manually or over ecommerce website, they are both not interchangeable or inter transferable. we are unable to do  any additions or subtractions of products on the ecommerce orders placed. all manual orders placed will be governed in its entirety to all the website terms and conditions, no exceptions or waivers.

4.12. No medical or health decision should be made based on any reviews or testimonials
referred to on the Site . Furthermore, lumiere makes no warranty or representation,
expressed or implied, as to the accuracy or sufficiency of the information contributed by
outside sources, and assumes no responsibility or liability regarding the use of such
information.
4.13. The Site  may include information and materials uploaded by other users of the Site. This
information and these materials have not been verified or approved by us. The views
expressed by other users on the Site or any of our forums do not represent our views or
values.
4.14. lumiere does not warrant the performance, effectiveness or applicability of any materials
listed or linked to on the Site.
4.15. We are not responsible if information made available on this Site is not accurate,
complete or current. The material on this Site is provided for general information only
and should not be relied upon or used as the sole basis for making decisions without
consulting primary, more accurate, more complete or more timely sources of information.
Any reliance on the material on this Site  is at your own risk.
4.16. This Site may contain certain historical information. Historical information, necessarily,
is not current and is provided for your reference only. We reserve the right to modify the
contents of this Site at any time, but we have no obligation to update any information on
our Site.
4.17. Occasionally there may be information on our Site or in the service that contains
typographical errors, inaccuracies or omissions that may relate to product descriptions,
pricing, promotions, offers, product shipping charges, transit times and availability. We
reserve the right to correct any errors, inaccuracies or omissions, and to change or update
information or cancel orders if any information in the service or on any related website is
inaccurate at any time without prior notice (including after you have submitted your
order).
4.18. We undertake no obligation to update, amend or clarify information in the service or on
any related website, including without limitation, pricing information, except as required
by law. No specified update or refresh date applied in the service or on any related
website should be taken to indicate that all information in the service or on any related
website has been modified or updated.
4.19. In addition to other prohibitions as Site forth in the Terms of Service, you are prohibited
from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to
perform or participate in any unlawful acts; (c) to violate any international, federal,
provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or
violate our intellectual property rights or the intellectual property rights of others; (e) to
harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based
on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information; (g) to upload or transmit viruses or any
other type of malicious code that will or may be used in any way that will affect the
functionality or operation of the Service or of any related website, other websites, or the
Internet; (h) to collect or track the personal information of others; (i) to spam, phish,
pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to
interfere with or circumvent the security features of the Service or any related website,
other websites, or the Internet. We reserve the right to terminate your use of the Service or
any related website for violating any of the prohibited uses.
4.20. You agree that it is your responsibility to monitor changes to the Site.
4.21. This site may contain certain historical information. Historical
information, necessarily, is not current and is provided for
your reference only. We reserve the right to modify the
contents of this site at any time, but we have no obligation to
update any information on our site. You agree that it is your
responsibility to monitor changes to our site.

Your Consent
By using this Website or communicating with Us by electronic means, You consent and
acknowledge that any and all agreements, notices, disclosures, or any other communication
satisfies any legal requirement, including but not limited to the requirement that
such communications should be in writing.

Updating of these Terms
We may change, modify, add to or remove from portions or the whole of these Terms.  It is
Your obligation to periodically review these Terms on the Website for changes or updates.
Your continued use of this Website following the posting of changes or updates will be
considered notice of Your acceptance to abide by and be bound by these Terms, including
any changes or updates.

7.. Supplier of goods or services details
In accordance with the disclosure requirements,  following information  is available to
consumers
Supplier is: lumiere de clinical
. physical location musgrave , durban , kzn south africa
Tel: +27 847862778
7.1 acceptance of legal service will be addressed to the companies legality departments
assigned. contact us on above per time to request details 
7.2 The main business of Supplier is community, social and personal services.
7.3 Supplier’s website is www.lumiere de clinical.co.za and its customer support email
address info@lumieredeclinical.co.za

8.Products and Services for Personal Use
The services and products, and any samples when and if applicable or supplied, available
on the Website are for Your personal use only. You may not sell or resell any of the
services, products or samples you receive from Us. If, in Our sole discretion, We believe
that any order to be filled or products or services to be provided to You may result in the
violation of these Terms, We reserve the right, with or without notice, to cancel or reduce
the quantity thereof.
The Site has been developed to allow you and other customers to view and
purchase products from lumiere
8.1. We have made every effort to display as accurately as possible the
colours and images of our products. We cannot guarantee that your
computer monitor’s display and or mobile display of any colour will be
accurate. cancellations , exchanges and refunds are not warranted /not
accepted due to new  or different packaging(should a change arise) on
any specific product  that may be subject to change without notice prior
to change on website and can be dispatched for orders.formulation on
item as purchased will still remain the same unless otherwise stipulated
8.2. We reserve the right but are not obligated, to limit the sales of our
products or Services to any person, geographic region or jurisdiction.
We may exercise this right on a case-by-case basis. We reserve the
right to limit the quantities of any products or services that we offer.
8.3. All descriptions of products or product pricing are subject to change at
any time without notice, at the sole discretion of us. We reserve the
right to discontinue any product at any time incl Any offer for any
product or service made on this Site 
8.4. We do not warrant that the quality of any products, services,
information, or other material purchased or obtained by you will meet
your expectations, or that any errors in the service will be corrected.
8.5. To the greatest extent permissible , lumiere grants no warranties,
express or implied, as to merchantability, fitness for purpose or the
results of the use of its products.
8.6. Prices for our products are subject to change without notice. subject to
change without individual notification
or time frames. 
8.7. We shall not be liable to you or to any third-party for any modification,
price change, suspension or discontinuance of a product. formulations
maybe subject to change and the ownice is on you to periodically
check the site and active prior to purchasing 
8.8. We recommend that you conduct a patch test before applying any
lumiere products. If a patch test causes any adverse skin reaction,
discontinue use immediately and see a healthcare provider
8.9. Invoiced quoted amount and promotions applied when applicable, is
valid for the current day.
8.10. products  sold on the Website contain active ingredients. Many of these products
can cause transient, mild irritation of the skin upon initial use thereof. We thus
recommend using these products not more than three times per week initially and
then gradually increasing to daily use. lumiere dispatches products within a
reasonable time frame. 4 working days for products that are in stock,
 products purchased on back order will be waitlisted .waitlisted time
frames will differ.terminations are not accepted once the order is
confirmed and waitlisted.
8.11. All products/Each and every internal product  count as well as ml
counts are subjected to all 3  different method ways and  point checked, all
items are double checked ,assessed  individually at the processing
lab then sealed, to ensure no discrepancies hence no returns
exchanges refunds or returns will be obliged due to short counts on
supplements or mls per product. Immediate Order inspection
ownice  is on  you client, any alerts other than stipulated(provided
 products are unopened unused and original)  to be notified within
24 hours upon receival  under no circumstances are used products
qualified for alerts other than stipulated . all products are lab
tested .each shipment contents of package is captured and stored prior to release.
8.12. purposely using,applying or consuming products and thereafter making
false shortage  claims for  free compensation   is a punishable law
offence .on consumables taste may vary from batch to batch
occasionally , we do endeavour to ensure consistency  in taste
however this may happen due to possible factors that may be
unforseen 
8.13.patch test if necessary and recommended. all shipping costs are
non refundable

Payment
9.1.Payment may be made via our payment merchants into our bank account, the details of which will be
provided at checkout. The payment system allows for review, corrections, and withdrawal
by You prior to placing a final order.
9.2Payment processing is not the responsibility of lumiere. Upon choosing
and paying through  payment providers, the exchange is between yourself
and the payment provider.
lumiere can only process an order once we receive confirmation of payment
from the payment provider. 
lumiere shall take all reasonable steps to protect the personal information
of users. For the purpose of this clause, “personal information” shall be
defined as detailed in the Promotion of Access to Information Act 2 of 2000
(PAIA).
9.3 Kindly ensure that you use your correct original name and surname when referenced to us or payment providers, as reflected on your bank card.
9.4 If payment is made via bank card or eft when placing your order, upon receiving your order, your account will be debited when the relevant authorizations are confirmed. The monies received upon the debiting of your card shall be treated as a  purchase and terms of service will be in effect. 
9.5 Where payment is made by  card /eft or chosen method of payment , lumiere may require additional information in order to authorise and/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by lumiere and authorisation is obtained by lumiere for the amounts to protect us against unknowing bank reversals or stop orders by clients. initial order processing may begin once initial confirmation is obtained however only once the monies have cleared into our bank account will the order be dispatched. we will not dispatch orders based on any other factor written /verbal. If lumiere does not receive authorisation and clearance of funds , your order for the goods will be cancelled.
9.6 You warrant that you are fully authorised to use the  card/account debited , supplied for purposes of paying for the goods.You also warrant that your card/account for chosen method of payment has sufficient available funds to cover all the costs incurred as a result of the services used on the Site .
9.7 lumiere accepts your order (and payment has been made viabank card or EFT or selected method of payment), we will provide you with a notice.
9.8 Lumiere’s obligation to deliver goods to you is fulfilled when we dispatch the goods to the physical address nominated by you for delivery of the order.
9.9 Lumiere will provide a delivery notice of dispatch 
9.10 Lumiere is not responsible for any loss/theft/mislay/other or unauthorised use of goods to the physical address nominated by you.
9.11 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same card or bank account , and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
9.12 You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and card or account numbers and expiration dates so that we can complete your transactions and contact you as needed.
  Customer details separate from card details
Customer details may be stored by lumiere separately from
account details which are entered by the client on ozow or
selected payment method  secure sites.
 The merchant outlet 
 country at the time of presenting payment
options to the holder is South Africa.
Transaction Currency is South African Rand
(ZAR)

. Copyright and Intellectual Property
We provide certain information on the Website. Content displayed at the Website is
provided by Us, our affiliates or subsidiaries, or any other third party owners of the content.
All the proprietary works (and the compilation of the proprietary works) and information and
content available on the Website and its “look and feel”, including but not limited to logos,
trade marks, service marks, images, graphics, text, button icons, audio clips, data
compilations and software, and the compilation and organization thereof (collectively, the
“Content”), is owned by Us, our affiliates, partners, subsidiaries, licensors or any third party
owners of the rights (“Owners”), and the Content is protected by South African and
international copyright laws, including laws governing copyrights and trademarks We may, at any time and without notice to You, make any changes to the Website, the
Content, or to products or services offered through the Website. The Owners and Us
reserve all rights in and to the Content. Except as specified in these Terms (You are not
granted a license or any other right including under Copyright, Trade mark, Patent or other
Intellectual Property Rights in or to the Content, and neither the Content nor any portion of
the Website may be used, sold, copied, duplicated, reproduced, sold, resold, modified,
accessed, or otherwise exploited, in whole or in part, for any purpose without Our express,
prior written consent.
10.1. The contents of the Site, including any material, information, data, software, icons, text,
graphics, layouts, images, sound clips, advertisements, video clips, trade names, logos,
trade-marks, designs and service marks which are displayed on or incorporated in this Site
 (“Site Content”) are protected by law, including but not limited to copyright and
trademark law. The Site Content is the property of lumiere or, in certain instances, of third
parties.all reviews , feedback or tesmonials are solely the the views on the user or submitter and we are not held responsible or liabile.you are made aware herein that lumiere accross all platforms and socials does make use of marketing photo tools, images and 3rd party images for content creation( which may or may not be expressly stated at the time of publishing website terms prevails accross all platforms onus on client to read such) , marketing and or advertising, we also do use freelancers to do content creation at any content on this website no copyright is intended and any coincidences are purely coincidental, we also ensure to inform you that all waivers and non liability are enforceable if the freelancers or content creation has made any errors or used anything such without notice of understanding. 10.2. lumiere retains copyright in the Site and all current and future content displayed on the
Site which is not owned by third parties.
10.3. In terms of a limited licence, granted for general use, lumiere grants the User, subject to
these Terms, a non-exclusive, non-transferable, limited and revocable right to access,
display, use, download and otherwise copy the current and future content of the Site for
your personal, non-commercial and informational purposes only.
10.4. This Site and its contents may not be reproduced, duplicated, copied, resold or otherwise
used for any commercial purpose without the express prior written consent of lumiere.

11.lumiere shall not be held responsible for any mistakes, omissions, interruptions or delays
with regard to the content or any damage that results from your use of the Site.
11.1. site for non-commercial and informational purposes only.

12.Your Obligations and Responsibilities
You agree to comply with these Terms and any special warnings or instructions for access
or use posted on the Website. You agree to always act in accordance terms of service. You
may not change or alter the Website or any Content or services that appear on the Website
and You may not, in any way, impair the integrity or operation of the Website. Without
limiting the generality of any other provision of these Terms, you are liable for any and all
losses and damages caused to Us, our affiliates, subsidiaries, partners or licensors, by your
negligent or wilful default of any of the obligations contained in these Terms.
Obligation and Conduct

You agree that you are;
o That you are of legal age and have the legal capacity to agree to these Terms
(if you are under the age of 18, you acknowledge and confirm that you may
not purchase any products from lumiere and may only access the Site under
the supervision of your legal guardian);
o To provide accurate, current, and complete information about you as may be
prompted 
o To maintain the security of your password and identification;
o To maintain and promptly update the  Data and any information you provide
to lumiere to keep it accurate, current and complete; inlcuding those needed to
dispatch orders correctly.

13 To accept all risks of unauthorised access to information and  Data.
o You are entirely responsible for all content, including videos and photographs,
that you upload, post, or otherwise, transmit through your use of the Site or
other forums when liasing with us (“Content”). You agree not to upload, post
or otherwise transmit Content that:
 is inaccurate, harmful, obscene, pornographic, defamatory,
 violent, offensive, harassing, or otherwise objectionable to
lumiere its proprietary blends or actives or other users of the Site;
 includes unauthorised disclosure of personal information;
 violates or infringes anyone’s intellectual property rights; or
contains software viruses or any other computer code, files or programs designed to interrupt, destroy or
limit the functionality of any computer software or hardware or telecommunications equipment. lumiere
reserves the right to edit or remove content that violates these Terms, as well as that  which contains third-
party commercial advertisements, or for any other reason, it deems necessary.

14.client Responsibilities and Obligations

You agree to comply with these Terms and any special warnings or instructions
for access or use posted on the Website. You agree to always act in
accordance with the terms of service. You may not change or alter the Website
or any Content or services that appear on the Website and You may not, in any
way, impair the integrity or operation of the Website. Without limiting the
generality of any other provision of these Terms, you are liable for any and all
losses and damages caused to Us, our affiliates, subsidiaries, partners or
licensors, by your negligent or wilful default of any of the obligations contained
in these Terms.
14.1 You agree to provide current, complete and accurate purchase and account information
for all purchases made at our store. You agree to promptly update your account and other
information, including your email address and  card numbers and expiration dates so that
we can complete your transactions and contact you as needed

15 Delivery Policy
. Subject to stock availability and receipt of payment, lumiere utilizes a courier service for deliveries and
the associated costs pertaining to any delivery will be indicated as the “Shipping” charge on your order. Delivery is not part of the products we offer, we merely facilitate the delivery service on your behalf. Delivery times vary. On average  deliveries to metropolitan area addresses ie. Cape Town, Johannesburg, George, Port Elizabeth, Durban, Bloemfontein & mp; Pretoria within 2 to 5 business days. Outlying areas expect delivery in 7-14 business days. Delivery will be via to-your door courier which may take between 2 to 5  business days deliver after processing outlying or remote areas may take longer 7 to 14 working days. You will be notified of the dispatch of your order with a tracking number to track your order as its updated .  outlying areas may have an extended delivery time and higher charge.
lumiere does not accept any responsibility relating to the order and goods once it
leaves our premises. The company will not be held responsible for the
courier service and handling in any way or form.
Order processing time and delivery processing time frames differ from each other
All courier choices are independent of lumière and are
used at your own discretion. Once an order is executed 
we as a company herein do not compensate for
lost/mislaid packages or theft by a 3rd party accepting a
clients package at the nominated address supplied.lumiere and its management are
not held liable for a package that does not arrive in the allotted time be it due to courier delay sor 
due to incorrect information entered by the client .kindly give it 48 hours
before tracking the parcel to give time for your order to be logged onto the  courier system. All items are
securely packaged we endeavour to take care and  standard safety precaution  .however once an order is
dispatched but we are not liable for condition of goods while in transit.No responsibility or
liability whatsoever shall attach the company lumiere or others affiliated for
any loss or damage to goods once it has left the companies premises .
The company shall under no circumstance be liable for:
Any loss or damage caused by the negligent and/or grossly negligent act or
default .Courier used at clients own risk. Any claims or issues are between the client and courier
company .all items are checked and in good order contents of package  and quantity and products of order
is captured per an order to prove hereof ,is sent and also stored.if your parcel is being received by a 3rd party by your request we are not held  responsible for the package or goods whilst in someone elses care (inclusive of mislay/damage/theft/missing items).
All shipping fees are non refundable. All deliveries exclude insurance unless otherwise requested or stated. we do not do cancellations based on courier or stock delays.
There is no insurance on the shipping methods should you require
insurance on a package, please contact us
on info@lumieredeclinical.co.za and we will arrange a quote  All risk of
damage /loss/ or surcharges and title for such items shall pass to the
customer upon lumiere handing the order to the courier company. The
cost here is currently estimatedly a minimum of R125 for Major cities (lumiere reserves the right to change this at any time due to price increase). higher prices  to
outer lying areas, . when we send you a tracking number once
your order has been processed Once you have this tracking number
and it appears on the specified courier  system tracking service, all
communication regarding your package has to be directed to them
as they have ownership of the package until signed off by yourself.
Should you need to change details of delivery please arrange this
with them directly. 
Once dispatched, lumiere is not responsible for any delays by the courier service.
Follow up your order with the tracking no provided, directly with the courier
service. lumiere does not warrantor do  any terminations   due to any delays by
the courier company. 
We do not deliver to Post-Offices. ensure to supply us with a physical address within south
africa.
. We deliver to farms, military bases, major chain stores, power stations, game reserves,
lodges, airports, or harbours these may be at higher charges .
. We do not deliver to vacant land or plots.
. We will supply all goods to the delivery company in good order and will reasonably
endeavor to ensure that goods arrive at Your chosen delivery address in the same good
order.

order processing time

we at lumiere de clinical understand that you are eagerly awaiting the delivery of your order and we share in the excitement.orders are processed within 4-5 working days upon clearance of payment.

estimated shipping time

Couriers are independent of us and we merely facilitate such on your behalf. to your door standard shipping is estimated within 2-5 business days (major cities.) outlying areas estimated 7- 14 working days.

Working days are defined as Monday to Friday, excluding public holidays. Busier holiday periods, loadshedding or remote areas may attract a longer amount of time. Please note we do not deliver to P.O. Boxes, we make use of to your door delivery. A signature is required on receiving goods.

 type of address should I supply for my order and  availability to receive

please ensure you supply a physical address that your order will be received safe and kept secure and you will be present at to be able to accept the delivery ,

when placing your order take into account the order processing time and the maximum safe estimated delivery time combined, ensuring to check your dates and availability, that you will be at your nominated stipulated address prior to placing an order.

we will not be able to rush your order or bring it forward as we are obliged to go in a chronological  manner of orders being received as part of fair and equality practice.kindly  order timeously  is you require your order by a specified date.

 

Delivery Costs
Delivery Fee is calculated at checkout.

The shipping period starts once payment has been authorised. Receipt of payment can vary depending on how the payment is processed.

No deliveries will be sent to postal addresses or via the post office.

You will be liable for the delivery cost. all delivery costs are non refundable. if you place a current order with a back ordered item, your order will be shipped ,once off, collectively upon arrival of your back ordered products.

 changes my submitted delivery address  or do other amendments on my delivery

Once payment has been made a change in delivery address is not possible on our end.

we trust you understand that since the courier merchant logistics company is independent of us , we do not have direct access to their system to amend, we also do not have access to all their routes ,drivers, times and availability, co ordination of your time and dates and their ability to meet such knowledge of this will be dependent on them.sincing the courier logistic company  has a full time admin and tasked staff  section solely to handle such requirements and amendments , the quickest, fastest and simplest way is to go get in touch with them directly, they will be able to advise best .

lumiere has multiple courier merchants that we make use off, lumiere hence chooses and uses couriers  based on the address supplied ,changing your address with the courier service after dispatch may results  in higher surcharges that will not be covered by lumiere, it will be for the clients account to directly pay the courier additional charges if such occurs.

 sign for my delivery
You will need to sign for the delivery. If you are not able to personally sign for the delivery, you are able to make a note of who will sign for the delivery when placing your order.

 transit liability cover or insurance 

all courier choices we facilitate and use on your behalf (orders and purchases) are excluding insurance ie: all  orders do not cover or include insurance , liability-or transit cover/insurance, unless instructed by the client prior to placing the order. should you require transit /liability cover/insurance. please get intouch with us via info@lumieredeclinical.co.za  Prior to placing an order and we will arrange you a quote. all such charges are for the clients account. 

 track my order

.You will receive an email notification/ or message .once your order has been shipped along with tracking information. You can track your shipment using the tracking number and carrier link that is provided in your shipping confirmation message. If you have any questions kindly contact the courier company as they will be able to best advise as the package is in their care.You can track your order by contacting the Couriers directly. Please note that it’s the customer’s responsibility to ensure that all shipping information is correct and that the customer is available to receive goods from the courier. Should you need to modify, track and or follow up on shipment, you will need to contact the courier directly to make arrangements.

after receiving you waybill number , await a minimum of 48 hours for courier capturing and propagation before trying to track the parcel, once ready use the waybill and courier company website -simply visit the relevant courier website- go to track and trace option- enter waybill number- click search – detailed report and results of the parcel will appear.

we promise this is the quickest and fastest way.

Once dispatched, lumiere is not responsible for any delays by the courier service. Follow up your order with the tracking no provided, directly with the courier service. lumiere will not refund any purchases due to any delays by the courier company.

LOST/ MISLAID / MISSING GOODS /STOLEN PACKAGES/ hijacking or losses in any form VIA TRANSIT 

We cannot offer order modifications, address changes, or cancellations once an order has been placed. Please note, we do not take responsibility for any stolen, lost packages ,missing goods or delays during transit. inclusive of direct or indirect 3rd party proxy recipient accepting or receiving the order, nominated by the client. Once packages are handed over to our courier partner, we are not liable for packages lost or stolen. Once a tracking number is issued, it is the customer’s responsibility to contact the courier to locate package. We are not responsible for incorrect shipping details provided. Should a package be lost or stolen via transit, missing goods ,a direct investigation will need to be opened by the client directly with the courier that had the order in their possession. all courier choices we facilitate and use on your behalf are excluding insurance unless otherwise instructed by the client . refer to terms and conditions (legal )for full viewing

specialized services ,overnight express or another premium service 

should you require a specialized service, transit liability cover or any specific add on or premium service, before processing your order please get in contact with us  directly via email email or whatsapp support about your needs ,and we will arrange a quote, please note all surcharges of the additional add ons are not subsidized by lumiere and  will have to be prepaid by the client for such.

own courier collection

unfortunately with the influx and amount of orders we handle we are unable to accommodate multiple couriers, the clash of collections times and impending routes between different couriers, chaos of mistimed bookings by customers, our staff availability, delayed or  miscommunication liaisons and  logistical co -ordination as well as most importantly we need to take precautionary safety against false collection persons are a few reasons why we are unable to accommodate such requests.

missed delivery

if the order is executed and in the care of the logistics company ,the onus and responsibility is for the client to track the order. due to foreseen or unforeseen  circumstances should you know that you will be unavailable please contact the courier company and arrange a suitable delivery  date,

all such co ordination of such is done by the client with the logistics courier directly as this is the fastest, most accurate way.

should a client have missed a delivery after the first try , a second attempt will be made to deliver the goods , after the second failed attempt the order will either be sent to the depot, should the depot not wish to hold the item it will be sent back to  Lumiere at a fee.

in such case if the order needs to be reshipped again, the client will have to pay for the fees incurred by Lumiere as well as a new shipment fees applicable to resend the order.kindly note the order will not be reshipped until all, shipment dues, and  fees are paid in full , then only will the order be shipped again.We cannot schedule your delivery .

all  Courier and logistics companies delivers according to its schedule, routes, staff , time, days of area availability. You can contact the logistics courier company directly to ensure that your package gets to you based on your availability. Please note we are NOT liable for late deliveries. you indemnify lumiere and do not hold us responsible for any loss/damage including but not limited to impersonation scams/phishing/fraudulent links/gateways posing as lumiere or any of its service providers. authentication onus remains on the client via contacting lumiere and all authentic providers before taking any action that is unverified .

 

16.International – all terms of service will still be applicable for nationwide and international( or international forwarded orders )with the additionals below: please take note
 16.1 when and if applicable on international orders (for delivery arranged by
lumiere or the customer/client outside of the Republic of South Africa), once dispatched from
our premises, are non-returnable, and non-refundable  non exchangable due to their
permanent export status once the parcel leaves the borders of South Africa. (Returning a
consignment would attract a return shipping fee + applicable import duties and taxes that
would be for the purchaser’s account). It is the duty of the purchaser to instruct if insurance
should be taken out on the consignment. lumiere will not be liable for replacements should
product damages occur with no insurance cover taken. All international shipping,
processing, and handling charges are for the purchaser’s account, including any import
duties and taxes exercised by your country of import. lumiere will not be liable for carrying
the costs of transport or applicable taxes, and will never quote indicatively on import duties
due to their varying nature from territory to territory. It is the sole responsibility of the
purchaser to ensure all relevant waybill delivery details are correct, including names,
delivery addresses, and other relevant contact information that is required for the import of
the goods into their country. lumiere will not be held liable for charges or fees involved in
amending incomplete/invalid/incorrect information supplied for the shipping waybill after a
consignment has been shipped. 
16.2 For international shipments Duty, taxes, handling fees and customs
clearance charges:
All packages will be shipped on a DDU (delivered duty unpaid) basis.
Any applicable duties or taxes are your responsibility. Where required, the
purchaser is responsible for vat, tariff, duty, taxes, handling fees, customs
clearance charges, etc required by your country for importing nutritional
supplements and skincare.

16.3.International /Cost of Customs Duties, Taxes, Tariffs:
Duties, taxes and tariff costs vary from country to country and we therefore
cannot even give you an estimate.
There are many factors that are taken into consideration when determining
these costs and we encourage you to enquire about these costs prior to
purchase.
If these costs are applicable they will most likely be charged, at the time of
delivery. If you refuse to accept delivery for any reason, we are unable to refund
the cost of the product or shipment. Please see our policy of no exchange or
refunds or returns.
International /Customs and International Laws
shipments to multiple and most countries therefore we cannot possibly keep
upto date with all their laws and regulations or amendments. It is therefore
important to familiarise yourself with what is permissible.
Despite our willingness to assist you in this regard we hope you understand our
position. This information will have to be extracted between you and your
relevant country location allowance.
We encourage you to therefore communicate and clarify with your country’s
customs office, whether the selected products are allowed in your country. We
cannot be responsible for any customs restrictions, tariffs, or other charges
imposed by the customs. This responsibility rests with you to ascertain whether
that shipment containing nutritional supplements and skincare is allowed.
International /Product intercepted by Customs:
Due to circumstances beyond the control, some international orders may get
intercepted and checked by customs.
If your package is intercepted by the customs agency in your country, you may
or may not receive a notice from them. If the product shipment is not applicable
in your country due to their policies or restrictions , they will most likely be
confiscated, destroyed or returned. In this event we are unable to reimburse
either the transport and/or product costs.
International Product Confiscated or Destroyed by Customs:
If the package is not returned to Lumiere or if it is confiscated and/or destroyed,
we will not be liable for refund of any part of the purchase price.
We hope you can understand the reasons. Lumieres duty is to clearly follow the
customer’s instructions and laws of each country, which if the client is unfamiliar
with, can cause the product to be seized.

17.Disclaimer of Warranties and Limitation of Liability
17.1. lumiere do not warrant that the results that may be obtained from the
use of the service will be accurate or reliable.
17.2. You agree that from time to time we may remove the service for
indefinite periods of time or cancel the service at any time, without
notice to you.
17.3. You expressly agree that the use of the Site and our products is
entirely at your own risk. you are liable for all terms herein even if someone else has acted on your behalf or someone else has made use of your account. your account details and passwords are confidential and sole responsibility for use of your device and items for your account ownice rests on you the client.
17.4. The Site  and all its contents and the products are provided on an ‘as
is’ basis, and lumiere makes no representations or warranties of any
kind, whether express or implied, to the accuracy of the contents of the
Site. we may use content from other sources for promotional and marketing purposes.
17.5. lumiere does not warrant that the Site’s functions will be uninterrupted
or error-free, or that the Site or its server is free from viruses or other
harmful components.
17.6. You understand and agree that lumiere is not responsible for the
performance or conduct, whether on or off the Site, of any User.
17.7. lumiere expressly disclaims, and each User expressly releases lumiere
from, any and all liability whatsoever for any losses, claims, actions
and/or damages arising from and/or in any way related to the Site and
products, including without limitation any acts and/or omissions of
Users on or off the Site.
17.8. lumiere shall not be liable for any loss or damage, whether direct,
indirect or consequential or any expense of any nature whatsoever,
which may be suffered by the User, which arises directly or indirectly
from reliance on the Site,media,forums and/or its content and the
products. lumiere offers no compensation for claims of  losses, revenue of damage to devices via any methods or forums.
17.9. In no event shall lumiere be responsible for total liability to you for all
damages, losses and causes of action, whether in contract, delict
(including but not limited to, negligence) or otherwise.
17.10. lumiere its agents or suppliers shall not be responsible for any direct or
indirect special consequential or other damage of any kind whatsoever
suffered or incurred by you related to your use of, or your inability to
access or use, the content or the Site or products or any functionality of
the Site or of any linked website, even where lumiere is expressly
advised thereof.
17.11. You will indemnify lumiere, its owners, directors, employees, officials,
agents, suppliers or representatives, and keep them fully indemnified,
from and against any loss or damage suffered or liability incurred in
respect of any third party, which arises from:
o your use of the Site /products or adverse reactions;
o breach of these terms of use;
o disputes with or between other Users;
o violation of any applicable law or regulation;
o inaccurate, untimely, incomplete or misleading User information,
including without limitation with respect to registration, profile or
eligibility; or
o use of any products or any contracts or arrangements made or
provided based on information, content and/or materials
obtained on or through the Site (or other forums used to contact
lumiere.)

 In no case shall lumiere , our directors, officers, employees,
affiliates, agents, contractors, interns, suppliers, service providers
or licensors be liable for any injury, loss, claim, or any direct,
indirect, incidental, punitive, special, or consequential damages of
any kind, including, without limitation lost profits, lost revenue, lost
savings, loss of data, replacement costs, or any similar damages,
whether based in contract, tort (including negligence), strict liability
or otherwise, arising from your use of any of the service or any
products (long or short term/adverse side effects or adverse reactions) procured using the service , or for any other claim related
in any way to your use of the service or any product, including, but
not limited to, any errors or omissions in any content, or any loss or
damage of any kind incurred as a result of the use of the service or
any content (or product) posted, transmitted, or otherwise made
available via the service, even if advised of their possibility. you
indemnify lumiere against above herein damages and losses as
stated above  even if within  a permitting state  of limitation of
liability for consequential or incidental damages, 
Please be aware of contra indications for your safety/well being
when using products/services on lumiere

contra indications as following* skin rashes, open wounds,
unhealed burn wounds and open skin.

eczema , psoriasis, dermatitis
• sensitive skin

contagious skin conditions

skin that has previously been treated with bleaching agents ,
mercury creams or previous harsh products.

skin that has recently been peeled (medical skin peels)

acne prone skin: use the extreme caution.

If you are on Roacutane , accutane or oratane.

Very thin or thinning skin

Any client under the ages of 18 years old.

Very dehydrated or very dry skin.

Skin that has been exposed to bleaching products I.e products
containing bleach,Mercury, lead.
 post or current skin hydroquinone usage 

Sensitive and sensitised skin.

If you don’t have a skin compatible skincare routine these
products may cause sensitivity.
Precautions and tips:
•Do not mix this cream with any other creams. Use them on their
own.
products should not be used or mixed with any form of topical
steriods.

• If any reactions occur discontinue use immediately.

18.Third Party Tools and Websites

You acknowledge and agree that we provide access to such tools ”as
is” and “as available” without any warranties, representations or
conditions of any kind and without any endorsement. We shall have no
liability whatsoever arising from or relating to your use of optional third-
party tools.

Any use by you of optional tools offered through the Site is entirely at
your own risk and discretion and you should ensure that you are
familiar with and approve of the terms on which tools are provided by
the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through
the website (including, the release of new tools/apps and resources).
Such new features and/or services shall also be subject to these Terms
of Service. This Site may contain links or references to other websites
(“Third Party Websites”) which are outside of our control, including
those of advertisers. lumiere is not responsible for the practices and/or
privacy policies of those Third Party Websites or the ‘cookies’ that
those sites may use.

Not withstanding the fact that the Site may refer to or provide links to
Third Party Websites, your use of such Third Party Websites is entirely
at your own risk and lumiere is not responsible for any loss, expense,
claim or damage, whether direct, indirect or consequential, arising from
your use of such Third Party Websites or your reliance on any
information contained thereon.

lumiere shall not be responsible for the contract or privacy policies of
any websites to which the Site   may link and shall not be liable in any
manner whatsoever for any loss or damage that you may suffer as a
result of the use of any linked access from the Site.
 

Limited License to General Users
. We grant You a non-exclusive, non-transferable, limited and revocable right to access,
display, use, download and otherwise copy the current and future Content for personal,
non-commercial and information purposes only.
. This Website and the Content may not be reproduced or otherwise exploited for any
commercial purpose without Our express prior written consent.

You may not collect product or service listings, descriptions or other information displayed
here, nor make derivative use of this Website or the Content for the benefit of another
merchant. You may not (a) license, republish, transmit, redistribute, sell or download this
Website or any and/or all Content (except caching or as necessary to view this Website); (b)
frame or make use of framing techniques to enclose the Website (or any portion thereof) or
the Content without Our express written consent; (e) collect account information for Your
benefit or for the benefit of another party; (d) reverse engineer, modify or create any
derivative works based upon either this Website or any and/or all Content; (c) use this
Website or any and/or all Content for non-personal use; (f) use any meta tags or any other
“hidden text” utilizing any and/or all Content; or (g) use any technology (crawlers, spiders,
software robots, or similar data gathering and extraction tools) to search or gain any
information from this Website, or take any other action that may impose an unreasonable
burden or load on Our infrastructure.
. You must retain, without modification, all proprietary notices on this Website or affixed to
or contained in this Website.
We grant You a limited, revocable and non-exclusive license to the home page of Our
Website for personal, non-commercial use only. Any website that links to this Website (ii)
may not imply that We are endorsing such website or its services or products or that You
have any rights in Our Website or intellectual property; (iii) may not misrepresent its
relationship with Us; (i) may link to, but not replicate, any and/or all of the Content; (iv) may
not contain content that could be construed as obscene, controversial, offensive, distasteful,
or illegal or inappropriate for any ages; (v) may not portray Us or Our products or services in
a false, derogatory, misleading, or otherwise offensive or objectionable manner, or
associate Us with undesirable products, services or opinions; and (vi) may not link to any
page of this Website other than the home page. If we, in our sole discretion, request that
You remove any link to this Website, You must immediately remove such link, upon receipt
of such request, and cease any linking, unless separately and expressly authorized by Us in
writing.

. We and the Owners, affiliates or subsidiaries reserve the right to refuse service, terminate
accounts, remove or edit content, or cancel orders in our sole discretion.
Your license is automatically cancelled (without prejudice to any other remedy provided )
using this Website in a way these Terms do not allow, We may cancel Your license at any
time for any reason.
 

20 . Limitation of Liability and Indemnification
. Subject to sections 43(5) and 43(6) of ECTA, and to the extent permitted by law, the
Website and all Content on the Website, are provided on an “as is” basis, and may
include inaccuracies or typographical errors and We, the Owners, suppliers,
employees, directors partners, affiliates and agents will not be liable for any damage,
or loss or liability of any nature incurred by whoever as a result of any action or
omission. The Owners make no warranty or representation as to the availability,
accuracy or completeness of the Content, or any third-party content accessible via an
Internet link or other methods of purchasing.

. Neither We nor any holding company, affiliate or subsidiary of Us or the Owners, will
be held responsible for any damage of any kind, related to the use of, or the inability to
access or use the Content or the Website or any functionality, or of any linked website
to the extent permissible by law. Links appearing on this Website are for convenience
only and We, Our affiliates, or Our partners do not endorse the referenced product,
service, content or supplier. If You link to or from any off-website pages or other
websites, You do so at Your own risk. We do not assume responsibility for examining
or evaluating, and we do not warrant the offerings of, off-website pages or any other
websites linked to or from this Website. We also do not assume any responsibility or
liability for the content, products, services or actions of such pages and websites,
including, without limitation, their privacy policies and terms and conditions. The terms
and conditions and privacy policies of all off-website pages and other websites that
You visit should be carefully reviewed by You.
Our Website provides cosmeceuticals and skin related care products for sale. The use
of any product bought from this Website is at Your risk. You and any other users
indemnify Us, our affiliates and subsidiaries and hold Us, our affiliates and subsidiaries
harmless against any loss, injury or damages which may be sustained as a result of
using the products sold on the Website.
We attempt to be as accurate as possible when describing our products on the
Website. However, to the extent permitted  we do not warrant that the product
descriptions, colours, information or other content available on this Website are
accurate, complete, reliable, current, or error-free.
. USE OF THE WEBSITE IS AT YOUR SOLE RESPONSIBILITY AND RISK. THIS
WEBSITE IS PRESENTED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE
EXPRESSLY DISCLAIM ALL REPRESENTATIONS, WARRANTIES OR
CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT
NOT LIMITED TO ANY IMPLIED WARRANTIES OR CONDITIONS OF
SATISFACTORY QUALITY, NO LATENT DEFECTS, MERCHANTABILITY, NON-
INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET
ENJOYMENT AND TITLE,  DESPITE ANY WARRANTY WE MAY GIVE, WE WILL
NOT BE LIABLE FOR ANY DEFECT ARISING FROM YOUR NEGLIGENCE,
FAILURE TO FOLLOW INSTRUCTIONS (WHETHER ORAL OR IN WRITING) OR
MISUSE. YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY
APPLICABLE LAW, REGARDLESS OF THE FORM IN WHICH ANY LEGAL ACTION
MAY BE BROUGHT (WHETHER IN CONTRACT, DELICT (INCLUDING
NEGLIGENCE) OR OTHERWISE), OUR MAXIMUM AGGREGATE LIABILITY FOR
DIRECT DAMAGES FOR ANYTHING GIVING RISE TO LEGAL ACTION WILL NOT
BE FOR OUR COST. FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW,
WE WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL,
OR CONSEQUENTIAL LOSS OR DAMAGE (WHETHER FORESEEABLE OR
UNFORSEEABLE) OF ANY KIND WHATSOEVER AND HOWSOEVER CAUSED
(INCLUDING but not limited to (a) LOST PROFITS or DAMAGE TO DEVICES OF WHATEVER NATURE .MANNER OR FORM, (b) INTERRUPTION OF BUSINESS; (c) ACCESS
DELAYS OR ACCESS INTERRUPTIONS TO THIS WEBSITE; (d) DATA NON-
DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER
MODIFICATION; (e) LOSS OR DAMAGES OF ANY SORT INCURRED AS A
RESULT OF DEALINGS WITH OR THE PRESENCE OF THIRD PARTY LINKS; (f)
COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY
OCCUR IN CONNECTION WITH YOUR USE OF THIS SITE, INCLUDING DURING
TO OR FROM THIRD PARTY WEBSITES (g) ANY INACCURACIES OR OMISSIONS
IN CONTENT OR (h) EVENTS BEYOND OUR REASONABLE CONTROL. (i)LUMIERER ITS OWNERS, EMPLOYEES,CONSULTANTS,CONTRACTORS AND AFFILIATES SHALL NOT BE HELD LIABLE  FOR ANY DIRECT,INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSSES OR CLAIMS ARISING  FROM OR RELATED TO THE USE OF OUR WEBSITE, PRODUCTS, SERVICES, CONSULTATIONS OR RECOMMENDATIONS THIS INCLUDES BUT NOT LIMITED TO CLAIMS OF DISSATISFACTION, DISAPPOINTMENT OR PERCEIVED INEFFECTIVENESS OF PRODUCTS OR SERVICES, BUSINESS INTERRUPTION, LOSS OF PROFITS, LOSS OF OPPORTUNITY OR ANTICIPATED SAVINGS, CLAIMS FOR LOSS OR  DAMAGES RELATED TO SHIPPING, THIRD PARTY PLATFORMS, DELAYS OR INACCURACIES, ANY LEGAL COSTS ATTORNEYS FEES OR COLLECTION COSTS INCURRED Y THE CUSTOMER OR ANY THIRD PARTY.UNDER NO CIRCUMSTANCE SHALL LUMIERE BE REQUIRED TO PAY OR BE LIABLIBLE FOR ANY FINIANCIAL CLAIMS , REIMBURSE, PAY ROYALTIES, OR COMPENSATE ANY USER OR THIRD PART FOR ANY REASON OR MANNER WHATSOEVER INCL BUT NOT LIMITED TO DAMAGES OR LOSS OF ANY KIND, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORSEEABLE OR ADVISED  . YOU AGREE TO DEFEND, INDEMNIFY AND HOLD US HARMLESS AND AGAINST ANY AND ALL CLAIMS 
LOSS, LIABILITIES,EXPENSES DAMAGES OR COSTS, INCLUDING  ATTORNEYS’ FEES,
RESULTING FROM ANY USER OR  THIRD PARTY CLAIM, ACTION, OR DEMAND RESULTING FROM YOUR USE OF THIS SITE  OR PRODUCTS OR BREACH OF
THESE TERMS.

or the documents they incorporate by reference, or
your violation of any law or the rights of a third-party.YOU ALSO
AGREE TO INDEMNIFY US FOR ANY LOSSES, DAMAGES, OR COSTS,
INCLUDING ATTORNEYS’ FEES, RESULTING FROM YOUR USE
OF SOFTWARE ROBOTS, SPIDERS, CRAWLERS, OR SIMILAR DATA
GATHERING AND EXTRACTION TOOLS, OR ANY OTHER ACTION YOU TAKE
THAT IMPOSES AN UNREASONABLE BURDEN OR LOAD ON OUR
INFRASTRUCTURE.

.authentification first/beware of any false impersonation/scams /phishing attempts by any format of communication that includes links requesting outstanding payments by lumiere or its service providers.if you receive any communication attempting for payment via a link or payment gateway the onus lays with the client to contact the authentic company via the authentic channels to first verify the authenticity of claims or notification before transactions.

phishing/scam/link liability and indemnification.

We are not responsible for any impersonation, fraud or deceptive practices by third parties (inclusive but not limited to unauthorized scam bank transactions, payment  gateways, false impersonation, links, SMS, emails, social media or any other communication of any other format) by engaging in any links or communication that claim to be associated with us or our affiliate service providers, you do so at your own risk. We disclaim all liabilities for any losses, damages or consequences resulting but not limited to phishing,scams, or other fraudulent activities in any format.

if you make a payment to a fraudulent entity or follow a deceptive link and incur any losses , it is solely your responsibility. We will not be financially responsible for any such losses or damages incurred from payments made to fraudulent parties. you agree to indemnify, defend and hold harmless lumiere. its affiliates, employees and agents from any and all claims, damages, liabilities arising from but not limited to  your failure to verify the authenticity of legitimate order placements and  payments, communications, payments or links. This includes any losses incurred from authorized payments made to fraudulent parties. We shall not be financially or in any manner liable for any such transactions.

 20.Severability
In the event that any provision of these Terms of Service is
determined to be unenforceable, such provision shall nonetheless be
enforceable to the fullest extent permitted by applicable law,
 excluded portion shall be deemed to be severed from these Terms
of Service, such determination shall not affect the validity and
enforceability of any other remaining provisions.

 21.Privacy policy

Privacy Policy –information

If you post unsolicited content or other
information (“Information”) to the website
and do not indicate otherwise, You grant to
the owners a non-exclusive, royalty-free,
perpetual, irrevocable and fully sub-
licensable right to use, reproduce, modify,
adapt, publish, translate, create derivative
works from, distribute, and display such
Information throughout the world in any
media.

Any inquiries, feedback, suggestions, ideas
or other information you provide to us
(collectively, “Submissions”), except
submissions of a personal and confidentialnature relating to Your medical condition
and/or medical history, will be treated as
non-proprietary and non-confidential.

Subject to the Terms of this agreement, by transmitting or posting any submissions in any format or platform, you hereby grant us full ownership of the submission. We reserve the right to copy, use, reproduce, modify, adapt, translate, publish, license, distribute, sell or assign the submission in any way as we deem fit, including, but not limited to, copying in whole or in part, creating derivative works from, distributing and displaying any submission in any form, media, or technology, whether now or hereafter developed, alone or as part of other works, or using the submission within or in connection with our products or services.

You also acknowledge that your submission will not be returned and we may use your submission, and any ideas, concepts or ‘know-how’ contained therein, without payment of money or any other form of consideration from Us, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.

By making a submission, you represent and warrant that you own or otherwise control the rights to your submission and that such submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailing, or any form of “spam”. You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any submission. You agree to indemnify us for all claims arising from on in connection with any claims to any rights in any submission or any damages arising from any submission provided by You.

You grant to lumiere the right to use the name that you submit in connection with
such Information. You warrant:
o that you own or all of the rights to the
information that you post;
o that the Information is accurate;
o that by the supply of the Information to lumiere you do not violate this privacy
policy and do not infringe the rights of any other person or entity;
o that you indemnify lumiere for all claims resulting from our receipt of the
information you supply to us;
We may monitor and edit or remove any
information posted to public pages. We take no
responsibility or liability.
 . Your use of Our services signifies your consent to Us collecting and using Your
Personal Information as specified herein.
.The processing of your Personal Information as described below is necessary to meet
our contractual obligations to You, to meet Our legal obligations, or to meet Our
legitimate interests in providing Our services. Our legitimate interests may include
providing You and others with a secure environment, analysing, improving, and better
tailoring Our products and services, being more efficient, fulfilling any contracts You
have with Us and helping to prevent fraud.
How we collect Your Personal Information:
. You provide Personal Information to Us when creating an account with Us;
You may provide Personal Information to Us when communicating with Us; 
You may provide Personal Information to Us when interacting with our Website;
If you enter a competition or participate in a promotion, we will ask for relevant
Personal Information.
 What Personal Information do we collect?
Contact Information and other identifiers, including your name, mailing address, phone
number, email address, and other information that enables Us to contact You;
Health Information, including information about Your skin obtained from Online Skin
Assessment that you may choose to complete, and information that you provide to Our
skincare consultants;
Verification Information, including Your personal photograph,  and date of birth;
. Payment Information, including your details, bank account information, and payment
or other information required when you make a purchase;
Communications, and any other information that you intentionally share, send, or
receive using the services, including your e-mail, SMS, WhatsApp, requests made
through feedback platforms, automated chatbots or similar technology, and any other
information you choose to share with us — including your photos, videos, blog entries,
interests, hobbies, lifestyle choices, and groups with which you are affiliated — and
that you send or receive using the services;
. Device and Usage Information, including information about your computer or device
and Internet or other electronic network activity information.
. You may choose not to provide certain Personal Information, but that may limit the
services or products that You may wish to obtain from Us.
. How we use your information. We may use Your Personal Information to:
. To meet Our contractual obligations with You;
. assess any issues that you have with Your skin and suggest relevant skincare
products;
Send You Your orders and confirm that your orders have been received; 
. Validate you as a customer when using our services and calling our help desk;
. Prevent and detect criminal activity, fraud and misuse of or damage to our services or
networks; 
Prosecute those responsible and to contact you to invite you to form part of our
consumer panel or various research groups.
How long do we keep your Personal Information for?
The time periods for which we keep your Personal Information may vary according to
the use or purpose attached to the information. Unless there is a specific legal
requirement requiring us to keep your information, however, we will not keep it for
longer than necessary for the purpose for which the information was collected or for
which it is to be processed.
Disclosing your information to third parties. Your Information, that is required by
affiliates and subsidiaries to give effect to transactions that You choose to enter into, is
shared with those entities. We provide relevant Personal Information to the following
categories of third parties:
Our e-commerce platform & certain payment service providers; 
Our inventory and order management platform provider;
. Our accounting platform provider;
. Our customer relationship management platform provider;
Our service desk platform provider;
Our transactional email platform provider;
Our email marketing platform provider;
Our data or third party data backup providers may include Google and Web Services. 
. Our logistics platform providers and partners, required for the delivery of products
that You order.

22. Interception of communications
. Without the use of encryption, the Internet is not a secure medium and privacy
cannot be ensured. Internet e-mail is vulnerable to interception and forging.
. Us and the Owners will not be responsible for any damages You or any third party
may suffer as a result of the transmission of confidential or disclosed information You
make to the Owners or Us through the Internet, or that You expressly or implicitly
authorise the Owners to make, or for any errors or any changes made to any
transmitted information.

We undertake that we have taken all reasonable precautions to secure the payment
processing that is carried out to receive payments for goods sold. We cannot be held
liable for security breaches occurring on Your electronic device (personal computer or
other electronic device used to access the Website), which may result due to the lack
of adequate virus protection software or spyware that You may inadvertently have
installed on Your device, or due to any other security breaches that occur
notwithstanding the reasonable precautions we have taken.
. Subject to the Regulation of Interception of Communications Act (“RIC”), Act 70 of
2002, You agree that We may intercept, block, read, delete, disclose and use all
communications sent or otherwise communicated to Us, Our employees, directors or
agents. You agree that Your consent satisfied the requirements of ECTA and RIC for
consent in “writing” as defined.

23.We require certain personal information necessary
to process a transaction if you require any of our
products or services.

lumiere receives and store all Information,
including personal information that you
enter on the website or give to us in any
other way. You may choose not to provide
certain Personal Information, but that may
limit the services or products that you may
wish to obtain from us.

lumiere provide products and services in conjunction with our affiliates and subsidiaries. In this regard, and unless specifically restricted by you from the license below, you, when entering into the specific transactions in question, grant to the owners and us a non- exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such Information throughout the world in any media.

Your Information, that is required by affiliates and subsidiaries to give effect to
transactions that you choose to enter into, is shared with those entities.

The private information required for executing the orders placed through the e- commerce facility, namely your personal information, card or bank details, delivery address, and telephone numbers will be kept in the strictest confidence by us and not sold or made known to third parties.
Only the necessary information, that is the delivery address and contact phone number, will be made known to third parties delivering the product ot those necessary to carry out the transaction and execute the order.

 card transaction will be acquired for us via approved payment gateways. Our payment gateways use the strictest form of encryption. no card or bank details are stored on our servers or website.

Customers will always have to manually input their CVC number or input their card details to complete eft ,or complete 3D secure (usually through the use of a One Time Password, depending on your bank) to complete payment in these instances.

lumiere undertakes that we have taken all reasonable precautions to secure the processing that is carried out to receive payments for goods sold. We cannot be held liable for security breaches occurring on your electronic device (personal computer or other electronic device used to access the website), which may result due to the lack of adequate virus protection software or spyware that you may inadvertently have installed on your device, or due to any other security breaches that occur not withstanding the reasonable precautions we have taken.

 24.Cookies
. A cookie is a basic text file that is stored on Your device (computer, mobile phone,
tablet or other device) by a website’s server. Each cookie is unique to Your web
browser and contains completely anonymous information such as a unique identifier
and the website name.
Our Website utilises cookies. This enables Us to a) improve Your experience on the
Website through various means such as storing preferences (like keeping You logged
in) or determining aggregate usage behaviour (time on site, number of pages viewed
etc.) through web analytic tools like Google Analytics and b) provide more relevant
display advertising to You, using third party tools such as the Google Analytics or other
marketing tools.
Most web browsers provide the option to block some or all cookie types should You
wish to. You can also opt out of Preference Manager. As many of the Website’s
features utilise cookies, we recommend that You do not block them.

25.Promotional Information
We aspire to provide first-class service to our customers, which requires Us providing
information to You about new services or special offers. In each instance,
. Lawful Purposes
When We are served with due legal process requiring the delivery of Personal
Information, We have the legal duty to abide by that demand and will do so. We may
also impart Personal Information if permitted or required to do so by law.
. Surveys and statistical profiles
. We understand that efficiency and customer care translates into good service, We
may periodically conduct customer care surveys to enable the updating of service
standards.
When We conduct a survey, We will inform You how the information gathered will be
used and provide You with the opportunity to opt-out from such surveys.
. Despite terms to the contrary, We may choose to use Personal Information to
compile profiles for statistical purposes and may choose to trade with such profiles and
statistical data, as long as the profiles or statistical data cannot be linked to any
specific data subject, including You, by a third party.

26  General of law
. This Website is controlled, operated and administered by Us from our offices as set
out above within the Republic of South Africa.
. If any of the provisions of these Terms are unenforceable,  should a  particular new
 provision be enforced, to the maximum extent permissible so as to give effect to the
intent of these Terms, and the remainder of these Terms will continue in full force.
. These Terms constitute the entire agreement between Us and You with regard to the
use of the Content and this Website including products and in relation to the subject
matter hereof, and supersede and govern all prior proposals, agreements, or other
communications.
. Any favour We may allow You will not affect or substitute any of Our rights against
You. Nothing contained in these Terms shall be construed as creating any agency,
partnership or other form of joint enterprise between Yourself and Us. Our failure to
require Your performance of any provision hereof shall not affect Our full right to
require such performance at any time thereafter, nor shall Our waiver of a breach of
any provision hereof be taken or held to be a waiver of the provision itself.
27.Online Assessment
The online skin assessment on this website, www.lumieredeclinical.co.za does not
replace proper consultation with a Healthcare professional that contains your medical
history hence we indemnified from any liabilty.
28.Vouchers/coupons & promotions
If a special is not reflected on your invoice it could be
due to your invoice amount (always ex courier) does not
qualify /the special is over/or there are no
current promotions 
.gift voucher will not expire until the full value is redeemed or a date of one year after
the date of issue (whichever is earlier). lumiere promotional  Vouchers(specials, deals
or discounts as they are sometimes referred to ) on the website or other  forums are
not redeemable for cash and will not be replaced if lost, stolen, destroyed, or used
without permission. lumiere Vouchers cannot be resold to or exchanged with a third
party. You cannot use a voucher to purchase a lumiere  Voucher(s). lumiere  applied
Vouchers can only be redeemed online through our website
www.lumieredeclinical.co.za
any all promos incl promo products dispensed may not be swapped.or used as store
credit.
any and all promos are subject to an allocated quota basis. we reserve the right to not
accept or refute further promo application on orders should  the quota be reached .

promotions are issued under specific terms and conditions regulating when
and how they may be used.
As a general rule, and unless specified otherwise on the promotion itself:
each promotion can only be used once.
only one promo/coupon can be used per order.
only one promo/coupon can be used on the website, per person, per
promotional/offer.
the Coupon must be used at check-out, it cannot be used later on
existing/fulfilled orders.
each Coupon/promo remains valid for a certain period only.
to successfully use the Coupon, a minimum amount must be met.
the Coupon/promo cannot be used in conjunction with another
Special/Sale.
the Coupon/promo is only valid on items available in stock.
the value of the Coupon/promo will be set off against the value of your
shopping basket.
Coupons cannot be used to buy Vouchers or other Coupons, cannot be
exchanged for cash, and are not transferable to any other person.
All coupons/promos are non refundable as per our policy.Coupons
/promotions are issued at lumieres sole discretion. Users do not have a
right of demand to Coupons/promos, and Coupons cannot be earned.

29.User-generated content – comments / product review any and all submissions policy .
by submitting User Content to us via any format (pictures.,chats,testimonials,comments,feedback.progress updates or anything else) via any platform, you hereby grant lumiere a worldwide, non-exclusive, fully paid-up, royalty-free, transferable license, with the right to grant and authorize sublicenses, to use, reproduce, distribute, modify, adapt, translate, prepare derivative works of, display, perform, and otherwise use your User Content in connection with the Site and multiple platforms and lumiere(and its successor’s, transferees’, sub-licensees’ and their respective affiliates’) business, including without limitation for promoting and redistributing part or all of the Site (and derivative works thereof) in any media formats and through any media channels or through merchandising. You grant lumiere, transferees and sub-licensees (and their respective affiliates) the right to use the name and submission that you submit in connection with such User Content if they choose. You also agree to irrevocably waive (and cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Content. You also hereby grant to each User of the Site a non-exclusive license to access your User Content through the Site,
lumiere and its owners “Us” reserve the right to disapprove or permanently remove any
user-generated content, at any time, and of any kind, as made by “You” on lumiere
website or any other accounts, at our sole discretion.
Comments/reviews made in relation to products sold on lumieredeclinical.co.za may
be automatically removed if classified by “Us” to be irrelevant, spam, mentions
competitor or industry-related brand names (both brands we carry, or do not carry), or
that could be considered intentionally damaging without core merit, as determined by
“Us”. Comments/reviews may be unapproved if the reviewer “You” make use of
information deemed by “Us” to be false, contains incorrect spelling and grammar,
offensive language, or is considered by “Us” to be of a tone or style of language that
does not reflect the values and principles of our brands, or the lumiere platform in
general. lumiere reserves the right to suspend user accounts or reviewing ability at any
time, and at our discretion, based on the violation of any of its policies.   Feedback

If, at our request, you send certain specific submissions or without a
request from us you send creative ideas, suggestions, proposals,
plans, or other materials, whether online, by email, by postal mail, or
otherwise (collectively, ‘comments’), you agree that we may, at any
time, without restriction, edit, copy, publish, distribute, translate and
otherwise use in any medium any comments that you forward to us.
We are and shall be under no obligation (1) to maintain any
comments in confidence; (2) to pay compensation for any comments;
or (3) to respond to any comments you hereby irrevocably consent to the use by lumiere of your name, likeness and voice contained in the User Content in photographs, social media posts, video recordings, electronic images or in any other medium or in any form for any lawful purpose, including without limitation, trade, exhibition, illustration, promotion, publicity, advertising and electronic publication in any media, throughout the world in perpetuity, including but not limited to, on the world wide web, without payment or any other consideration to you or anyone else;  USER GENERATED CONTENT, SUBMISSIONS OR COMPANY CONTENT – YOU HEREBY IRREVOCABLY WAIVE, HOLD HARMLESS, RELEASE AND FOREVER DISCHARGE lumiere, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES (AND ALL PERSONS ACTING UNDER ITS PERMISSION OR AUTHORITY) TO THE FULLEST EXTENT PERMITTED BY LAW FROM ANY AND ALL CLAIMS, DEMANDS, AND CAUSES OF ACTION WHICH YOU, YOUR HEIRS, REPRESENTATIVES, EXECUTORS, ADMINISTRATORS, OR ANY OTHER PERSONS ACTING ON YOUR BEHALF, YOUR CHILD’S BEHALF, YOUR FAMILY’S BEHALF OR ON BEHALF OF YOUR ESTATE HAVE OR MAY HAVE BY REASON OF ANY USER CONTENT PROVIDED BY YOU TO lumiere intentionally or unintentionally INCLUDING BUT NOT LIMITED TO CLAIMS BASED UPON INVASION OF PRIVACY, LIBEL, SLANDER, COPYRIGHT INFRINGEMENT, RIGHT OF PUBLICITY, DEFAMATION, FALSE ENDORSEMENT, OR CLAIM OF VISUAL OR AUDIO ALTERATION OR FAULTY MECHANICAL REPRODUCTION. THIS RELEASE ALSO INCLUDES WITHOUT LIMITATION ANY CLAIMS RELATED TO BLURRING, DISTORTION, ALTERATION, OPTICAL ILLUSION, DIGITAL ALTERATION, USE IN THE COMPOSITE FORM, WHETHER INTENTIONAL OR OTHERWISE, OR USE OF A REAL NAME OR FICTITIOUS NAME, THAT MAY OCCUR OR BE PRODUCED IN THE PROCESSING OR PUBLICATION OF THE  CONTENT.   

lumiere  and it’s owners, “Us” reserve the right to disapprove or
remove comments or product reviews made by “You” that have since
been resolved or had the opinion proven to be inaccurate or false, 

We may have obligation to, monitor, edit or remove content that we
determine in our sole discretion to be unlawful, offensive,
threatening, libellous, defamatory, pornographic, obscene or
otherwise objectionable or violates any party’s intellectual property or
these Terms of Service.

lumiere and it’s owners “Us” reserve the right to disapprove, remove
or delete any comments or product reviews at any time of our
discretion if made by “You” on www.lumiere de clinical.co.za or any
of our affiliated websites or forums  when the comment is classified
by “Us” to be irrelevant, slander,spam, marketing content or
intentionally damaging to the associated brand without merit or for
reasons beyond our control.

You agree that your comments will not violate any right of any third-
party, including copyright, trademark, privacy, personality or other
personal or proprietary right. You further agree that your comments
will not contain libellous or otherwise unlawful, abusive or obscene
material, or contain any computer virus or other malware that could
in any way affect the operation of the Service or any related website.
You may not use a false email address, pretend to be someone
other than yourself, or otherwise mislead us or third-parties as to the
origin of any comments. You are solely responsible for any
comments you make and their accuracy. We take no responsibility
and assume no liability for any comments posted by you or any third-
party.

submissions of any form visual, audio, written ,photographic
submitted by way of our website or other formats/platforms may be used by
Us for purposes of marketing at any time Incl what we deem as positive feedback . We may, at our discretion use the actual first
name of the Customer (You) or surname  either or, as well as your skin type or skin
condition to promote any of our services or products listed on lumiere de clinical,
including but not restricted to, lumiere website / lumiere email subscribers list and/or
lumiere social media accounts. all waivers above effective

31. Errors, inaccuracies & ommissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, . No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 32. Termination
The obligations and liabilities by the client   prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
 
33 – agreement entirety
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).Terms of Service shall not be construed against the drafting party.

34.contact info
In the event that you need to contact Us for purposes related to these Terms and
Conditions(terms of service), please use the following:
Telephone: 0847862778
Email: info@lumieredeclinical.co.za

We may change the terms at any time by updating this web page. If you do not
agree with the change, you must stop using this website or the changed terms will
apply to you. You may not change these terms of service and conditions.